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Refund policy

Last updated 6 October 2026.

The short version

Cancel in one click and you are not charged again. You keep receiving the daily list until the end of the period you have already paid for. If we charge you in error, or the service is broken on our side for a meaningful stretch, we refund that period.

Cancelling

You can cancel at any time, online, in one click. The link is in your receipt email and at the bottom of every daily email. There is no phone call and no need to email us for permission.

When you cancel, you keep access until the end of the period you have already paid for, and you are not charged again.

Other refunds

  • If we charge you in error, or charge you after you cancelled, we refund it in full.
  • If something is clearly broken on our side for a meaningful part of a billing period, email us and we will refund that period.
  • Outside those cases, we do not refund part-used periods — you simply cancel and keep access to the end of it.

What we cannot refund for

We cannot refund because you did not win a sweepstakes. Sweepstakes are games of chance and nobody can promise a win. What you are paying for is the daily shortlist itself — not an outcome.

How to reach a human

Email us and a person will reply. We aim to answer within two business days.


Questions about this page? Email us.